Customers should report the issue as soon as possible after delivery to ensure a smooth resolution.
You can report a faulty or damaged item by visiting My Orders, selecting the affected order, and submitting a support request. Supporting photos or videos may be required to help the seller assess the issue quickly.
This process helps with:
- Replacements for faulty items
- Refunds for damaged products
- Faster issue resolution
All claims are reviewed in accordance with Riayath’s return and refund policies.
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