Refunds may occur due to order cancellations, returns, damaged items, or unresolved delivery issues. Disputes can be raised when there is a disagreement regarding an order outcome.
Customers can initiate a dispute by accessing My Orders and submitting a request through the Help Center. Each case is carefully reviewed based on provided information, seller policies, and platform guidelines to reach a fair resolution.
Refunds and disputes may involve:
- Order cancellations or returns
- Damaged or faulty items
- Delivery issues or missing items
- Payment or billing discrepancies
Riayath works closely with sellers to resolve disputes in a timely and transparent manner.
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